Refund Policy
At Broad Academy, we want to give you a good learning experience through our live and recorded courses. Please read our refund policy before buying a course.
1. No Refund Policy
After you pay for a course, the payment cannot usually be refunded. We do not provide refunds because of course content, technical problems, or personal reasons.
2. Course Previews and Descriptions
Before buying a course, you can check the course details, sample classes, and teacher information. Please review these before making your payment.
3. Exceptions
In some special cases, we may consider a refund for payment mistakes or duplicate payments. Please contact us within 48 hours of the payment and provide the necessary information.
4. Contact Support
If you have any problem with your payment or purchase, please contact us at support.broadacademy@gmail.com. Our team will check the issue and help you.
Last updated: October 9, 2026
Questions? Contact us at support.broadacademy@gmail.com